The McKesson CPS - Clinical Program Solution App was designed to help Pharmacists and Technicians manage Specialty Medicine and Adherence Counseling programs.
Pharmacy Managers can select programs from a clinical programs portal or create their own custom programs based on specialty medicine programs, patient medical conditions, and therapeutic code classes.
The Pharmacist can use the mobile tablet app to counsel Patients while remote Technicians and Pharmacists can work the same interface from the Enterprise Pharmacy System.
CPS is designed to collapse down to a single column Messaging App on smaller mobile devices and phones.
The McKesson Customer Metrics App was designed to help internal Account Managers help Pharmacy Managers find opportunities to improve areas including Rx Volume, Average Wait Times for an Rx, and Daily Rx Verification volume
Improvements can be made for Large Chain Pharmacies like Wegmans, Outpatient pharmacies, and Independant Small Chain pharmacies.
Customer Metrics expanded into the McKesson APS - Adherence Performance Solution app
The McKesson Patient Communications App was designed to let Pharmacy Staff contact Patients directly with On-Demand Messages.
On-Demand Messages are used to alert a Patient that their Rx was Ready for Pick-Up, if a Prescriber would need to be contacted, when Insurance needed to be updated, or if Pharmacy Counseling was available.
I am responsible for the Human Robot Interaction design for the iMover STR Industrial Robot
I am a member of a team of Hardware, Software, and Manufacturing Engineers.
The primary UX goals for the robot:
- The robot should be as easy to use as a cell phone
- Approachable and seen as a co-worker
- Cool looking and fun
I have designed UX for Enterprise level Software for Robotics, Clinical Adherence and Performance Metrics Apps and Pharmacy Management Systems.I've found that I get the best results by observing the people using the software that we design to get their jobs done.
You get to see where the successes occur and where you need to improve pretty fast.
I do a lot of conceptual drawing to thumbnail ideas and then move into the computer to build wireframes and prototypes.
I have experience setting up Usability Test labs using Tobii X2-60 eyetrackers as well as on-site usability testing.
Drawing has always been the best way for me to conceptualize an idea.
I can draw my way out of any problem.
This section shows some of the concept drawings I've done as part of my process.
iMover Corporation 8/17-Present
McKesson Corporation 7/01 to 8/17
Blue Fish Labs, LP / Apple Computer, Inc. 7/00 to 4/01
Essential Surfing Gear, Inc.11/97 to 7/00
Servistar Coast to Coast Corporation 1/96 to 11/97
Phototypography 1/95 to 7/95
Artline, Inc. 8/92 to 1/95
8/91 to Present