The McKesson CPS - Clinical Program Solution App was designed to help Pharmacists and Technicians manage Specialty Medicine and Adherence Counseling programs.
Pharmacy Managers can select programs from a clinical programs portal or create their own custom programs based on specialty medicine programs, patient medical conditions, and therapeutic code classes.
The Pharmacist can use the mobile tablet app to counsel Patients while remote Technicians and Pharmacists can work the same interface from the Enterprise Pharmacy System.
CPS is designed to collapse down to a single column Messaging App on smaller mobile devices and phones.
CPS was designed to run on a tablet to give mobility to a Pharmacist to counsel a patient
The UX shows a list of Task Messages on the left side of the screen and the selected Task Detail on the right.
The user can search for a specific Patient by Name, Date of Birth, Program Name, Due Date of Task, or Store Number.
The screen now shows Tasks specific to the selected Patient.
The Patient Profile shows the patient record that is shared with the Enterpriserx Pharmacy System.
The User can select the Home icon to open the Sidemenu to select other Apps or manage User Account.
The screen now shows Tasks specific to the selected Clinical Program.
Selecting the icon at the top of the screen opens the Sidemenu. User Profile, Programs and Admin functions are available.
The user that is logged into EnterpriseRx Pharmacy Management System works the Task Queue.
The top half of the screen can be collapsed to expand the Task Queue.
Selecting the Grid / List icon converts the UI to a table view of Tasks.
The user can select columns that display, and order the columns by drag and drop
Selecting the CheckIn icon lets the use see a list of programs that have CheckIns with Patient Questionnaires
The McKesson Customer Metrics App was designed to help internal Account Managers help Pharmacy Managers find opportunities to improve areas including Rx Volume, Average Wait Times for an Rx, and Daily Rx Verification volume
Improvements can be made for Large Chain Pharmacies like Wegmans, Outpatient pharmacies, and Independant Small Chain pharmacies.
Customer Metrics expanded into the McKesson APS - Adherence Performance Solution app
The McKesson Patient Communications App was designed to let Pharmacy Staff contact Patients directly with On-Demand Messages.
On-Demand Messages are used to alert a Patient that their Rx is Ready for Pick-Up, if a Prescriber would need to be contacted, when Insurance needed to be updated, or if Pharmacy Counseling was available.
I am responsible for the Human Robot Interaction design for the iMover STR Industrial Robot
I am a member of a team of Hardware, Software, and Manufacturing Engineers.
The primary UX goals for the robot:
- The robot should be as easy to use as a cell phone
- Approachable and seen as a co-worker
- Cool looking and fun
Robot Photography by Marc Sorraco
Working with the hardware and manufacturing team, I designed the robot chassis, front end, and LED Display Panels.
The Tugger tows wheeled carts for Milk Run and Manufacturing Parts Delivery Applications in Warehouse Environments
The User can Manually Drive the Fork Truck and Teach a Route the Robot a Route to follow using the Dashboard Touchscreen. Parts Delivery Applications can make use of the Side Panel Touchscreens to load and unload the robot, and then send it on a delivery route with the Sidepanel UI.
I have designed UX for Enterprise level Software for Robotics, Clinical Adherence and Performance Metrics Apps and Pharmacy Management Systems.
I've found that I get the best results by observing the people using the software that we design to get their jobs done.You get to see where the successes occur and where you need to improve pretty fast.
I do a lot of conceptual drawing to thumbnail ideas and then move into the computer to build wireframes and prototypes.
I have experience setting up Usability Test labs using Tobii X2-60 eyetrackers as well as on-site usability testing.
Drawing has always been the best way for me to conceptualize an idea.
I can draw my way out of any problem.
This section shows some of the concept drawings I've done as part of my process.
iMover Corporation 8/17-Present
McKesson Corporation 7/01 to 8/17
Blue Fish Labs, LP / Apple Computer, Inc. 7/00 to 4/01
Essential Surfing Gear, Inc.11/97 to 7/00
Servistar Coast to Coast Corporation 1/96 to 11/97
Phototypography 1/95 to 7/95
Artline, Inc. 8/92 to 1/95
8/91 to Present
